Michelin is obligated to protect the personal data of visitors to and users of its websites.
This document describes how personal data is gathered by Michelin, what it is used for, and the people for whom it is intended.
Each Michelin website has a specific objective as well as its own individual characteristics. If a certain Michelin website gathers additional personal data, you will be notified about this on the website.
By using this website, you hereby consent to this Privacy Policy. If you do not consent to the terms and conditions of this Privacy Policy, we kindly ask that you not use this website or provide any information that identifies you personally.
Generally, you can visit Michelin websites without having to disclose personal data.
Michelin may ask you to provide personal data in order to better meet your needs, such as for correspondence purposes, processing a request, etc.
This data can include your contact details (name, address, telephone number, email address, etc.) and other specific information, such as user names, passwords or bank details, among others.
Michelin collects personal data solely for legitimate purposes that are explicitly specified. Your data is only processed for the purposes described at the point of its collection.
If Michelin collects personal data from you, it shall inform you, as the person concerned, at the latest at the time the data is collected and prior to its use within the scope of the defined purposes in each case.
Michelin undertakes to only process personal data that is appropriate, relevant and proportionate to the purposes for which it is collected. Michelin shall also take all necessary measures to ensure that personal data is processed correctly and updated as necessary.
Michelin only uses your personal data for the purposes for which it was collected. For example, Michelin may request your personal data to do the following:
Michelin is prohibited from using your personal data for marketing purposes without your prior consent.
Access to your personal data is restricted to a specific group of people who process the data within the scope of the defined purposes.
Michelin may share your personal data with the suppliers or service providers that Michelin uses to process your request. These suppliers and service providers are contractually obligated to process the personal data they receive confidentially and to use your personal data only for the purpose of providing the requested services.
Michelin may not, without your consent, sell, lease or transfer your personal data to any third party unless directed to do so by court order or official directive. This fulfils the requirement to comply with the applicable law or protect the rights and property of Michelin.
Michelin will not store your personal data for longer than is necessary for the purposes for which it was collected or for the purposes of the applicable law.
You may ask Michelin for information regarding your personal data at any time.
You have a right to access, rectify, modify, object to, restrict the processing of, and delete any of your personal data. You may also request that it be transferred. When it comes to advertisements and subscriptions to our newsletters, you can also exercise your right of revocation via the email you receive, without having to provide a reason.
To exercise your rights, contact the company's data protection supervisor at Michelin Reifenwerke AG & Co. KGaA, Michelin Street 4, 76185 Karlsruhe, or by e-mail at datenschutz@michelin.com.
You can assert your right of appeal with Baden-Württemberg's Data Protection Commissioner. For more information, visit: https://www.baden-wuerttemberg.datenschutz.de
Michelin has implemented the necessary measures for the protection, security and integrity of your personal data. Access to personal data is limited to those employees and service providers who have been trained to comply with data confidentiality.
Bank details may be collected on Michelin's commercial websites for the purposes of effective and legally secure payments. These measures may include SSL encryption (which prevents third parties from reading the data) when gathering or transmitting confidential data.
This information is only used for online payments and is not saved. Michelin undertakes to ensure that your personal data is not changed or damaged and that unauthorised third parties cannot access it.
To improve the services made available to visitors to and users of its websites, Michelin uses cookies that gather information about your user behaviour. Cookies are files that your web browser stores on your hard drive when you visit a website. Under certain circumstances, cookies may identify you personally, either directly (such as by email address) or indirectly (such as with a cookie's unique identifier, an IP address or the identifier of a device). The stored data may include the pages you visited, the date and time of your visit, and other tracking information.
You can configure your browser to notify you when cookies are used, which allows you to decide whether or not to accept them. You can also configure your browser to disable cookies.
For more information, please consult the Cookie Policy.
Michelin is an international group with databases in the various countries it operates in. It may transfer your personal data within the group to one of its databases or external partners outside of your home country.
Because the scope of data protection varies from country to country, we do not share your personal information with entities of the Michelin Group or third parties that are located outside of the European Union (EU) unless these companies offer an identical or similar level of protection of personal data. For transfers within the Michelin Group, the group applies internal regulations for the transfer of personal data to countries outside of the EU or the European Economic Area. Click on the binding corporate rules (BCRs) for further details about these guidelines.
The transfer of data to suppliers outside of the group is regulated by contracts that include the standard clauses of the European Commission to ensure a similar level of protection as in your home country.
Certain Michelin websites contain interactive features, such as chatrooms, forums, etc. You may use these interactive features, if you so wish, by filling out a registration form. On this form, you must provide certain personal data, including your name, address, telephone number and email address. This personal data is collected and processed to improve these interactive services and to better meet your requirements.
Users who have registered for these services can, at any time, access, correct or delete the information provided at the point of registration.
Michelin's websites are generally not aimed at those under the age of eighteen (18). If you are a minor, we ask that you only provide personal data with your parent's consent.
Michelin's websites may contain links to websites operated by third parties. If Michelin becomes aware that the contents of a website are not in compliance with the law, it undertakes to delete this link without delay. We strongly recommend that you read the privacy policies of third-party sites before you use them or provide them with personal data.
This Privacy Policy was updated on May 23, 2018. All revisions will be posted on this page. They come into effect from the date of publication. Check this page frequently to see when new revisions are made.
Do you have questions regarding data protection?
If so, contact our data protection supervisor at the body responsible:
Michelin Reifenwerke AG & Co. KGaA
z. Hd. des Datenschutzbeauftragten
Michelinstraße 4
76185 Karlsruhe
datenschutz@michelin.com
Telephone: +49 (0)721-530-2370
Fax: +49 (0)721-530-2319
Reviewed Sept 2021